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Returns & Exchanges
We want you to love your purchase. If you are not satisfied, you can return your items within 30 days of delivery provided they are in original, unworn condition with tags attached.
1
Initiate Request
Email our support team with your order number and the reason for the return.
2
Pack Your Items
Securely pack the items in their original packaging to prevent damage during transit.
3
Ship the Package
Send the package to our Tokyo returns center using a tracked shipping service.
4
Receive Refund
Once inspected and approved, your refund will be processed back to your original payment method within 5-7 business days.
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30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
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Fast Refunds
5-7 business days processing